Sri Highlands Carriage Services Sdn Bhd (198401004314 | 116833-M)

Sri Highlands Carriage Services Sdn Bhd (“us”, “we”, or “our”) operates Genting Sifu User (the “Platform”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Platform.

We use your Personal Information only for providing and improving the Platform. By using the Platform, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). The private information collected shall also be used for the purpose identified with Genting Sifu User operation and as required by law and/or the relevant authorities. This includes:

• Submission of your user profile information and documents at the time of registration for using the said service or for drivers who would like to provide the service.
• Email address and contact information to be tagged to your user ID and profile.
• Credit card, debit card, or bank information you submit to fulfill your orders on the app. Submission of any banking information, credit card, or debit card information to receive payments.
• Photographs for your user ID, used in your profile.
• Interaction with our social media pages, which could include your social media ID, profile photo, and other public information.
• Additional verification through submission of governmental ID, ID numbers, selfie images, and other forms that may be requested to complete verification.
• Location information when determining your point of service and other uses of the location to best use the services.
• We may also collect demographic information such as age, gender, emergency contact, contact information, and other information that may be necessary to best serve you on the app.
• We may require collecting data on the type of mobile devices you are using to ensure the app finds the exact location and handles clients/customers’ requests, tasks, payment, and work as it is supposed to.
• Phone information may also include hardware information, IP address, file names, version of the app, advertisement info (if any), and other data with the services.
• Interaction data on how you used the app which includes content viewed, features, and other information on the usage of the service.

Sensitive Data

We collect data that may be sensitive which include race, religious beliefs, background information, financial, criminal record, health data, marital status, disabilities, and government ID information, along with any additional information that may be needed from time to time. All information collected will be with your consent and strict compliance with the applicable laws. Failure to comply may result in a ban, temporary account freeze, or limited usage of the service.

Log Data

Like many Platform operators, we collect information that your browser sends whenever you visit our Platform (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Platform that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze your data.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier.

Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of 1st September 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Platform.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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